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Stay in touch

We are available on social media and by email for any inquiries.

This page is not for support requests.

Frequently Asked Questions

Find here the answers to the most frequently asked questions about our services and products.

How can I download a mod?

To download a mod, go to our shop page, select the desired mod, and follow the provided download instructions. Requires the installation of BBM Tools.

What payment methods are accepted?

We accept payments via PayPal and credit card for your convenience.

How do I report a technical problem?

If you encounter a technical problem, please contact trough a support ticket with a detailed description of the problem.

Can I request a custom mod?

Yes, we offer custom mod creation services. Contact us to discuss your project and get a quote.

Where can I find updates for my mods?

Updates for your mods are available in your account via BBM Tools in settings, then 'Update Manager'.

How can I get a refund?

To request a refund, please contact us within 14 days of your purchase with your order number in accordance with the Terms and Conditions.

Meet Our Team

Our dedicated team is here to answer all your questions and provide you with the best possible support.

You can reach us on Discord.

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